How do I know if my product is authentic?

Last updated: 25/06/2019

Buying your products from our Online Shop or official retailers is the best way to make sure they will be authentic.

If you buy them in other places, like in flea markets, street vendors or 3rd party internet sellers, the chances they will be fake or altered are greatly increased.

Counterfeit items do unfortunately circulate all around the world. If you think you purchased one, please email us with the following details:

  • photos of the product (including all labels attached to the product).
  • photos of the packaging.
  • a copy of the purchase receipt.
  • any other documentation you received with the product.
  • the website address if you purchased the product online.

If you choose to file a complaint against the seller of the product, we will cooperate with any inquiries you’re your payment provider (credit card/PayPal) or authorities concerning the authenticity of the product.

As fake products do not come from us, please understand that we cannot accept them for exchange or refund.

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