How do I reset my account password?

Last updated: 09/02/2017
It’s easy to reset your password. Start off by going to the account sign in page. Click ‘Forgot Your Password?’ then enter the email address you use to get into your account. Click ‘Submit’, and we'll send you a password reset confirmation straight away.

When you get the email, open it and click ‘Confirm’. Enter a new password, and finalise it by clicking ‘Apply’.

Congratulations! You have a new password. We’ll send you an email to confirm you made the change.

Did you find this article helpful?

Yes / No

WHERE IS MY ORDER?

Log in or use the Order Tracker to quickly track your order, view order details, and start or track a return.

no answer to your question?


ask our customer care

Phone Mon to Fri, 8am to 7:00pm EST
Live Chat Mon to Fri, 9am to 10:00pm EST

 

Call: 1-855-823-4327

toll free

Chat with our live agent

Mon to Fri, 9am to 10:00pm