*We are currently improving our Warranty process for our valued consumers. We ask that you discontinue use of your defective product and hold on to the item and pictures until we are back online and ready to serve you on Tuesday, March 26th 2019. We appreciate your patience during this time and hope to see you again soon at adidas.ca!
Our warranty policy covers against manufacturing defects within 2 years from date of manufacture (listed on the product label), based on authentication and original point of purchase. If the date of manufacture is outside of this time frame, you must submit proof of purchase indicating the item was purchased within the last 2 years.
For authorized adidas retailer purchases (including adidas retail stores), we recommend returning directly to the retailer for assistance. If they are unable to help, please submit below. For unauthorized distributors such as eBay or other online marketplaces, we regret to inform you that we are unable to offer any support on these products.
adidas reserves the right to determine between a defective product and normal wear-and-tear. adidas does not offer secondary replacements or further warranty assistance on items resulting from a previous claim.